Audit engagement

Merchant fee structure review

Independent comparison of contracted or published merchant fees with what the payment gateway application actually deducted and remitted.

  • Desk review with finance interviews
  • 2–4 weeks
  • Bangkok-led
  • Quote by merchant tier count
Merchant fee structure review

Purpose

Finance and partnership teams use this review when merchants dispute deductions or when a new fee card rolled out mid-period.

Included

  • Inventory of fee components (MDR, scheme, markup, rental, minimums)
  • Sample of merchant statements versus gateway fee postings
  • Notes on tier misapplication, promotional overrides, and rounding behaviour
  • Summary table of variance themes for commercial follow-up

Constraints

We do not renegotiate merchant contracts. We document what the gateway posted and how that compares to the schedules you provide.

Next step

Send fee schedules and a sample merchant list to begin scoping.

Request this audit