Audit engagement

Chargeback ledger assessment

Assessment of how dispute, representment, and write-off activity in the payment gateway application lands in financial ledgers and reserves.

  • Fieldwork and ledger sampling
  • 2–5 weeks
  • On-site preferred in Bangkok metro
  • Day-rate or fixed by portfolio size
Chargeback ledger assessment

Purpose

Useful before year-end or after a spike in disputes, when reserves and write-offs need a clear trail from the gateway queue to the general ledger.

Included

  • Walkthrough of dispute statuses and financial triggers
  • Sample of chargeback cases through representment and final loss
  • Review of reserve releases and related suspense accounts
  • Findings on timing differences that distort monthly P&L

Next step

Share dispute volume and reserve policy notes via contact.

Request this audit