Preparing extracts before a gateway audit week
A practical checklist for finance and operations teams hosting a payment gateway financial audit in Bangkok or remotely.
Audits stall on access, not intellect. The week before fieldwork, nominate a single extract owner who can re-run files without waiting for a weekly change board.
Provide settlement files with stable keys, bank statements for the same window, fee schedules with effective dates, and chargeback exports that include status history — not only the current state. If dual control blocks production downloads, schedule the controlled run before auditors arrive at Silom or your floor.
Tell us what you cannot provide. A known gap lets us redesign samples; a surprise gap burns calendar days you already reserved with your external auditors.